Landlord Services & FAQs | Quick, Personal Care

A better way to Let your property

At Gradwells, landlords get the best of both worlds: a personal service from people who know their properties, backed by state of the art systems that keep everything moving quickly behind the scenes.

 

No chasing. No waiting around. No feeling like just another landlord on a list.

Direct contact when you need it

You deal with someone who knows your property - not a switchboard.

 

Forget chasing office numbers or waiting for voicemail replies. 

With Gradwells, landlords get direct mobile and email contact, making it easier to ask questions, get updates, and make quick decisions.

 

Premium system, faster results

Fewer delays. Less chasing. Better cash flow.

 

Delays cost money. That is why we use modern systems to keep the lettings process moving quickly.

Tenant referencing is completed within 24 hours in most cases, and once rent is received, landlord payments are made the next working day.

A service built on relationships

Looking after your property as if it matters - because it does.

 

We believe good lettings comes down to trust, communication, and proper care.

Our landlords are not passed from person to person or left wondering what is happening. We're in the business of building long term relationships.

 

Frequently asked questions

Why Gradwells over another agent?

We offer a more personal, relationship-led service backed by smart modern systems. That means quicker updates, faster referencing, next-working-day rent payments and clear communication from start to finish.

What do you charge?

 

This depends on the level of service required but you can find our schedule of fees in the Legal Notices section. We focus on value, not charging as much as possible. No hidden fee's here.

When will I receive my rent?

Once rent has been received by us, we normally pay landlords the next working day. No unnecessary waiting and no payments being held for days.

How long does referencing take?

In most cases, tenant referencing is completed within 24 hours and often the same day. This helps reduce delays and keeps the letting process moving.

How quickly can you find a tenant?

This depends on the property, price and local demand, but we act quickly from day one. Speed and quality are our top priorities and we have sourced and moved tenants in in less than a week on multiple occasions.

Do you offer fully managed lettings?

Yes. We can look after the day-to-day management of your property, including rent collection, tenant communication, maintenance coordination and ongoing support.

Don't just take our word for it

We genuinely pride ourselves on giving the very best service possible to landlords, and our review back it up

Mr. Wahid

“I can’t recommend Joe and the team enough! From start to finish, they made letting my property a breeze. Communication was always clear and prompt, and they kept me updated at every step. The process was quick, professional, and stress-free. If you’re looking for a top-notch letting agent, Joe is the one to go with!”

Mr. Davenport

Anyone looking for tenants in Birmingham should definitely contact Joe from Gradwells. Joe’s natural enthusiasm and energy gave me confidence he would find me a tenant quickly. Sure enough, I had a fully verified tenant installed in my flat, in under two weeks. Great job!

Mrs. Arif

I’ve had an excellent experience with Joe at Gradwells Lettings. Their service has been consistently professional, efficient, and reliable from start to finish. Communication has been clear and timely, and every query has been handled with real attention to detail. They’ve managed my property with care, kept me fully informed at every stage, and ensured that both compliance and tenant matters were dealt with smoothly. I highly recommend them to any landlord looking for a trustworthy and proactive letting agent.

We look after the tenant too

We know that a happy tenant normally means a happy landlord, so we make sure they are looked after through the whole process regardless of what level of service you have selected

Miss. Foster

5 star experience with Joe and Gradwell Lettings from start to finish! This was my first experience of renting and Joe made the process so simple for me. Making sure I understood everything along the way, nothing was too much trouble. Thank you so much!

Miss. Cruz

Joe was incredibly helpful throughout the whole process of getting my apartment, and thanks to him I was able to move in very quickly. He was always very informative, responsive, and made everything smooth and stress-free from start to finish! I really appreciated his professionalism and support highly recommend working with him!

Mr. Singh

I’m really glad I chose Gradwells Lettings. The apartment is lovely, and the whole process was smooth and simple. Everything was handled quickly and efficiently, and the team was very friendly throughout. Special thanks to Joe for all your help!

Get in touch

Birmingham: 0121 630 3225 

Walsall: 01922 308 508

Wolverhampton: 01902 283 665

Email: general@gradwellslettings.co.uk

Head Office: 173 Wolverhampton Road, Pelsall, WS3 4AD

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